Machine Servicing

Keep your machines running.

Production machinery doesn't care about your maintenance schedule. When a line goes down, you don't want to be cold-calling engineering firms. Charter arranges servicing across the machines we sell and the machines you already run, through a network of specialist engineering partners.

One call to Charter. We coordinate the rest.

Servicing is orchestrated through our partner network, not delivered in-house. What we do is the legwork: matching the job to the right engineer for your machine and control, booking the visit around your production, and staying involved until the machine is running again. One quote, one point of contact.

Preventative cover

Planned visits arranged through our engineer network. Catch issues before they catch you.

Preventative cover

Planned visits arranged through our engineer network. Catch issues before they catch you.

Breakdown coordination

Make one call. We get the right engineer mobilised, typically within 48 hours.

Breakdown coordination

Make one call. We get the right engineer mobilised, typically within 48 hours.

Parts brokerage

OEM or aftermarket. We source through our supply network.

Parts brokerage

OEM or aftermarket. We source through our supply network.

Full overhauls

Strip, refurb, recertify. Coordinated through specialist refurb partners.

Full overhauls

Strip, refurb, recertify. Coordinated through specialist refurb partners.

Production machinery doesn't care about your maintenance schedule. When a line goes down, you don't want to be cold-calling engineering firms hoping someone has capacity. Charter arranges servicing across the machines we sell and the machines you already run, through a network of specialist engineering partners that we've built over years.

Charter partners with engineering firms across the controls and machine types we handle most: Fanuc, Mazatrol, Siemens, Heidenhain, and beyond. When something needs servicing, you make one call to us. We match the job to the right partner, book the visit around your production, and stay involved until the machine is running again. One conversation, no procurement legwork.